Pricing That Works for You
Clear, honest pricing with no surprises. Choose a plan that fits your needs and pay only for what you use.
Ideal for individuals and small teams getting started with AI-powered conversations.
What's Included:
- 150 Monthly Credits
- 1 User Seat
- 2 AI Assistants
- Basic Chatbot
- Up to 10 Knowledge Base Docs
- Basic Analytics
- AI Support
Perfect for growing businesses looking to enhance customer engagement with more conversations.
What's Included:
- All features from Spark plan
- 500 Monthly Credits
- 4 User Seats
- 5 AI Assistants
- Up to 30 Knowledge Base Docs
- Email & Live Chat Support
- Customizable Chat Widget
- Basic Integrations (Zapier)
For businesses scaling their operations and needing more automation and integration capabilities.
What's Included:
- All features from Ignite plan
- 1500 Monthly Credits
- 8 User Seats
- 10 AI Assistants
- Up to 50 Knowledge Base Docs
- Advanced Analytics
- Priority Support
- Up to 5 WhatsApp/Instagram Accounts
Designed for established businesses requiring higher volume, advanced features, and more integrations.
What's Included:
- All features from Growth plan
- 5000 Monthly Credits
- 20 User Seats
- Unlimited AI Assistants
- Unlimited Knowledge Base Docs
- Advanced Automation
- API Access
For professional use-cases demanding significant conversation volume and dedicated support.
What's Included:
- All features from Scale plan
- 15000 Monthly Credits
- Unlimited User Seats
- Team Roles & Permissions
- Conversation Insights
- Dedicated Support Channel
- Up to 20 WhatsApp/Instagram Accounts
- Custom .nvt.ng domain
Tailored solutions for large organizations with high volume needs and custom requirements.
What's Included:
- All features from Pro plan
- 50000+ Monthly Credits
- Service Level Agreement (SLA)
- Deployment Options
- Dedicated Account Manager
- Custom Integrations
- Unlimited Companies
- Enterprise Security
How Credits Work
Our simple credit system is based on actual AI usage. You only pay for what you use - nothing more, nothing less.
Credits = AI Conversations
Every AI interaction uses tokens based on conversation length. Longer chats use more tokens, which means more credits. Simple: more usage = more credits.
Watch Your Balance
Credits are deducted from your balance as your AI assistant chats with customers. Running low? Top up anytime - it takes just seconds. Stay in control of your spending.
6 Months to Use Them
Your credits stay valid for 6 full months. Use them at your own pace without feeling rushed. Scale up when you're ready, slow down when you need to. Flexibility built in.
You're always in control - pay only for the AI conversations you actually have.
See What Each Plan Offers
Not sure which plan is right for you? Here's everything side by side.
| Feature | Spark | Ignite | Growth | Scale | Pro | Enterprise |
|---|---|---|---|---|---|---|
|
Monthly Credits
Number of conversations per month. |
150 | 500 | 1,500 | 5,000 | 15,000 | 50,000+ |
|
User Seats
Number of team members who can access the platform. |
1 | 4 | 8 | 20 | Unlimited | Unlimited |
|
AI Assistants
Number of customizable AI assistants. |
2 | 5 | 10 | Unlimited | Unlimited | Unlimited |
|
Knowledge Base
Number of documents to train your AI. |
Up to 10 | Up to 30 | Up to 50 | Unlimited | Unlimited | Unlimited |
|
Social Connections
Connect to WhatsApp, Instagram, etc. |
1 account | Up to 3 accounts | Up to 5 | Up to 10 | Up to 20 | Custom |
|
Support
Level of customer support. |
AI Support | Email & Live Chat | Priority Support | Priority Support | Dedicated Channel | Dedicated Manager |
|
Custom Domain
Use your own domain for branding. |
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Advanced Analytics
In-depth insights into conversations. |
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API Access
Integrate with your own systems. |
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Remove Branding
White-label the customer experience. |
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Advanced Automation
Create complex workflows and triggers. |
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Conversation Insights
Emotion analysis, lead scoring, etc. |
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Custom Integrations
We build the integrations you need. |
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Service Level Agreement
Guaranteed uptime and response times. |
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Dedicated Account Manager
A single point of contact for your account. |
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Custom Deployment
On-premise, private cloud, or hybrid. |
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Basic Chatbot
A website widget that allows visitors to interact with your AI assistants. |
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Basic Analytics
Track key metrics such as conversation volume to monitor your AI assistants' performance. |
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Conversation History
Access and review past conversations to gain insights and improve your customer support. |
Unlimited | Unlimited | 90 days | Unlimited | Unlimited | Unlimited |
|
Customizable Chat Widget
Customize the appearance of your chat widget to match your brand. |
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Basic Integrations (Zapier)
Connect Nviti.ng with thousands of other apps and services using Zapier. |
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Team Roles & Permissions
Assign different roles and permissions to your team members to control their access to various features. |
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Companies
Manage multiple companies or brands from a single account. |
1 | 3 | 5 | 10 | 20 | Unlimited |
|
WhatsApp Marketing
Launch and manage WhatsApp marketing campaigns to reach a wider audience. |
Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
|
AI Support
Get assistance from our AI-powered support system. |
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Email & Live Chat
Get help from our support team via email and live chat. |
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Priority Support
Get faster response times and priority access to our support team. |
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Dedicated Channel
Get a dedicated support channel for your team to communicate with our support staff. |
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Instagram Integration
Connect your Instagram account to respond to comments and messages from your followers. |
1 account | Up to 3 accounts | Up to 5 | Up to 10 | Up to 20 | Custom |
|
WhatsApp Integration
Connect your WhatsApp Business account to engage with customers on the world's most popular messaging app. |
1 account | Up to 3 accounts | Up to 5 | Up to 10 | Up to 20 | Custom |
|
Workflows
Automate tasks and processes based on specific triggers and conditions. |
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Scheduled Messages
Plan and automate your customer communication campaigns. |
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Company Logs
Provides a detailed record of all the activities that occur within your company's workspace. |
Just Dipping Your Toes? Try Pay-As-You-Go
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Have questions or need a custom plan? Let's talk - we're here to help.