Simple, Transparent Pricing
Start with a plan, use credits for AI conversations, and top up when you need more. You stay in control of spend while Nviti keeps conversations moving.
How Credits Work
Credits power the AI interactions behind your assistant. Short answers use fewer tokens, longer conversations use more, and your balance updates as customers chat.
Credits Power Conversations
Every AI reply consumes credits based on the amount of work needed to read, reason, and respond. Simple: more usage = more credits.
Track Spend as You Grow
Your dashboard shows balance, usage, and activity, so you can top up before your assistant slows down. No surprise bills.
Credits Last 6 Months
Buy what you need now, use it at your pace, and scale up when message volume increases. Flexibility built in.
Perfect for growing businesses looking to enhance customer engagement with more conversations.
What's Included
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All features from Spark plan
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500 Monthly Credits
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4 User Seats
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5 AI Assistants
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Up to 30 Knowledge Base Docs
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Email & Live Chat Support
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Customizable Chat Widget
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Basic Integrations (Zapier)
For businesses scaling their operations and needing more automation and integration capabilities.
What's Included
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All features from Ignite plan
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1500 Monthly Credits
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8 User Seats
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10 AI Assistants
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Up to 50 Knowledge Base Docs
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Advanced Analytics
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Priority Support
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Up to 5 WhatsApp/Instagram Accounts
Designed for established businesses requiring higher volume, advanced features, and more integrations.
What's Included
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All features from Growth plan
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5000 Monthly Credits
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20 User Seats
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Unlimited AI Assistants
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Unlimited Knowledge Base Docs
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Advanced Automation
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API Access
For professional use-cases demanding significant conversation volume and dedicated support.
What's Included
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All features from Scale plan
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15000 Monthly Credits
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Unlimited User Seats
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Team Roles & Permissions
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Conversation Insights
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Dedicated Support Channel
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Up to 20 WhatsApp/Instagram Accounts
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Custom .nvt.ng domain
Choose the Right AI for Each Job
Some conversations need speed. Others need deeper reasoning. Nviti lets you match the assistant model to the kind of work your business needs done.
Nviti AI
ChattingStandard performance
*Avg usage: 2.99
Nviti AI (fast)
ChattingStandard performance (fast)
*Avg usage: 2.81
Nviti AI - Max
ChattingHigher performance model
*Avg usage: 1.88
Nviti AI - Max (fast)
ChattingHigher performance model (fast)
*Avg usage: 1.42
Nviti AI - Pro
ChattingBest performance
*Avg usage: 1.38
Nviti AI - Pro (fast)
ChattingBest performance (fast)
*Avg usage: 1.25
Nviti AI - Multilingual+
ChattingBest model for multilingual conversations
*Avg usage: 1.40
Nviti AI - Multilingual
ChattingBest model for multilingual conversations
*Avg usage: 2.29
See What Each Plan Offers
Not sure which plan is right for you? Here's everything side by side.
| Feature | Ignite | Growth | Scale | Pro |
|---|---|---|---|---|
|
Monthly Credits
Number of conversations per month. |
500 | 1,500 | 5,000 | 15,000 |
|
User Seats
Number of team members who can access the platform. |
4 | 8 | 20 | Unlimited |
|
AI Assistants
Number of customizable AI assistants. |
5 | 10 | Unlimited | Unlimited |
|
Knowledge Base
Number of documents to train your AI. |
Up to 30 | Up to 50 | Unlimited | Unlimited |
|
Social Connections
Connect to WhatsApp, Instagram, etc. |
Up to 3 accounts | Up to 5 | Up to 10 | Up to 20 |
|
Support
Level of customer support. |
Email & Live Chat | Priority Support | Priority Support | Dedicated Channel |
|
Custom Domain
Use your own domain for branding. |
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|
Advanced Analytics
In-depth insights into conversations. |
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API Access
Integrate with your own systems. |
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Remove Branding
White-label the customer experience. |
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Advanced Automation
Create complex workflows and triggers. |
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Conversation Insights
Emotion analysis, lead scoring, etc. |
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Custom Integrations
We build the integrations you need. |
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Service Level Agreement
Guaranteed uptime and response times. |
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Dedicated Account Manager
A single point of contact for your account. |
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Custom Deployment
On-premise, private cloud, or hybrid. |
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|
Basic Chatbot
A website widget that allows visitors to interact with your AI assistants. |
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Basic Analytics
Track key metrics such as conversation volume to monitor your AI assistants' performance. |
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Conversation History
Access and review past conversations to gain insights and improve your customer support. |
Unlimited | 90 days | Unlimited | Unlimited |
|
Customizable Chat Widget
Customize the appearance of your chat widget to match your brand. |
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|
Basic Integrations (Zapier)
Connect Nviti.ng with thousands of other apps and services using Zapier. |
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|
Team Roles & Permissions
Assign different roles and permissions to your team members to control their access to various features. |
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|
Companies
Manage multiple companies or brands from a single account. |
3 | 5 | 10 | 20 |
|
WhatsApp Marketing
Launch and manage WhatsApp marketing campaigns to reach a wider audience. |
Unlimited | Unlimited | Unlimited | Unlimited |
|
AI Support
Get assistance from our AI-powered support system. |
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Email & Live Chat
Get help from our support team via email and live chat. |
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Priority Support
Get faster response times and priority access to our support team. |
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Dedicated Channel
Get a dedicated support channel for your team to communicate with our support staff. |
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Instagram Integration
Connect your Instagram account to respond to comments and messages from your followers. |
Up to 3 accounts | Up to 5 | Up to 10 | Up to 20 |
|
WhatsApp Integration
Connect your WhatsApp Business account to engage with customers on the world's most popular messaging app. |
Up to 3 accounts | Up to 5 | Up to 10 | Up to 20 |
|
Workflows
Automate tasks and processes based on specific triggers and conditions. |
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Scheduled Messages
Plan and automate your customer communication campaigns. |
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Company Logs
Provides a detailed record of all the activities that occur within your company's workspace. |
Pay As You Grow
Flexible top-ups for changing message volume
Add credits to your wallet when you need more capacity for campaigns, customer support spikes, or seasonal sales.
Credit Cost Calculator
Estimate your top-up amount before you run campaigns or increase automation.
Your estimated cost:
This is just an estimate based on current rates.
Have questions or need a custom plan? Let's talk - we're here to help.