Simple, Transparent Pricing
Start free and buy AI credits when you need them. Choose a paid subscription for more capacity, monthly credits and additional features.
Each AI reply uses credits based on its model, context and response length. For example, a short FAQ reply usually uses fewer credits than a long answer with tools. Credits do not map to a fixed number of conversations.
Track usage in your dashboard. Purchased credits last 6 months.
₦153,000 / year
₦12,750 per month, billed annually
Save 15% compared with monthly
₦81,000 / 6 months
₦13,500 per month, billed every 6 months
Save 10% compared with monthly
₦42,750 / quarter
₦14,250 per month, billed quarterly
Save 5% compared with monthly
₦15,000 / month
billed monthly
Perfect for growing businesses looking to enhance customer engagement with more conversations.
What's Included
-
500 AI credits per month
-
AI writing and editing included
-
4 workspace seats
-
3 company workspaces
-
5 AI assistants
-
30 knowledge source documents
-
1 GB knowledge base capacity
-
3 connected sender accounts
₦397,800 / year
₦33,150 per month, billed annually
Save 15% compared with monthly
₦210,600 / 6 months
₦35,100 per month, billed every 6 months
Save 10% compared with monthly
₦111,150 / quarter
₦37,050 per month, billed quarterly
Save 5% compared with monthly
₦39,000 / month
billed monthly
For businesses scaling their operations and needing more automation and integration capabilities.
What's Included
-
1,500 AI credits per month
-
AI writing and editing included
-
8 workspace seats
-
5 company workspaces
-
10 AI assistants
-
50 knowledge source documents
-
3 GB knowledge base capacity
-
5 connected sender accounts
₦1,071,000 / year
₦89,250 per month, billed annually
Save 15% compared with monthly
₦567,000 / 6 months
₦94,500 per month, billed every 6 months
Save 10% compared with monthly
₦299,250 / quarter
₦99,750 per month, billed quarterly
Save 5% compared with monthly
₦105,000 / month
billed monthly
Designed for established businesses requiring higher volume, advanced features, and more integrations.
What's Included
-
5,000 AI credits per month
-
AI writing and editing included
-
20 workspace seats
-
10 company workspaces
-
30 AI assistants
-
250 knowledge source documents
-
15 GB knowledge base capacity
-
10 connected sender accounts
₦2,677,500 / year
₦223,125 per month, billed annually
Save 15% compared with monthly
₦1,417,500 / 6 months
₦236,250 per month, billed every 6 months
Save 10% compared with monthly
₦748,125 / quarter
₦249,375 per month, billed quarterly
Save 5% compared with monthly
₦262,500 / month
billed monthly
For professional use-cases demanding significant conversation volume and dedicated support.
What's Included
-
15,000 AI credits per month
-
AI writing and editing included
-
50 workspace seats
-
20 company workspaces
-
100 AI assistants
-
1000 knowledge source documents
-
50 GB knowledge base capacity
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20 connected sender accounts
Tailored solutions for large organizations with high volume needs and custom requirements.
What's Included
-
Contracted seats and resource capacity
-
AI writing and editing included
-
All subscription modules
-
Agreed support and service targets
Free · ₦0 subscription
Keep using Nviti without a subscription. Start with the one-time 100-credit, 14-day trial, then buy credits for AI replies, writing and editing. Free has no recurring credit grants.
- 1 company workspace · 2 seats, including the owner
- 1 AI assistant · 1 branded website chat widget
- 5 knowledge source documents · 25 articles
- 100 MB knowledge base · 250 MB total file storage
- 10 MB maximum upload · 250 contacts
- 1 shared WhatsApp, Instagram or Messenger connection
- 2 forms · 100 submissions per month · 1,000 stored responses
- 1 helpdesk queue · 1 published booking service
- 1 basic workflow · 100 executions per month
- 1 API tool · 1 API action · 5 short links
- 30-day conversation history · 14-day activity history
- AI usage paid from your available credits
Credits fund AI usage. They do not increase resource limits or unlock paid features. WhatsApp wallet charges are separate.
Start freeChoose the Right AI for Each Job
Some conversations need speed. Others need deeper reasoning. Nviti lets you match the assistant model to the kind of work your business needs done.
Nviti AI
ChattingStandard performance
*Avg usage: 5.71
Nviti AI - Max
ChattingHigher performance model
*Avg usage: 2.42
Nviti AI - Pro
ChattingBest performance
*Avg usage: 2.10
Nviti AI - Multilingual
ChattingBest model for multilingual conversations
*Avg usage: 2.38
See What Each Plan Offers
Not sure which plan is right for you? Here's everything side by side.
| Feature or allowance | Free | Ignite | Growth | Scale | Pro | Enterprise |
|---|---|---|---|---|---|---|
| Capacity | ||||||
| AI credits issued each month | 0 | 500 | 1,500 | 5,000 | 15,000 | From 50,000 |
| Workspace seats | 2 | 4 | 8 | 20 | 50 | Agreed |
| Company workspaces | 1 | 3 | 5 | 10 | 20 | Agreed |
| Custom AI assistants | 1 | 5 | 10 | 30 | 100 | Agreed |
| Knowledge source documents | 5 | 30 | 50 | 250 | 1,000 | Agreed |
| Knowledge articles | 25 | 150 | 500 | 2,500 | 10,000 | Agreed |
| Knowledge base size (source files + article text) | 100 MB | 1 GB | 3 GB | 15 GB | 50 GB | Agreed |
| Total uploaded file storage | 250 MB | 1 GB | 3 GB | 15 GB | 50 GB | Agreed |
| Maximum individual upload | 10 MB | 20 MB | 25 MB | 50 MB | 50 MB | Agreed |
| Saved website widgets | 1 | 3 | 5 | 10 | 20 | Agreed |
| Connected sender accounts | 1 | 3 | 5 | 10 | 20 | Agreed |
| Active customer-owned domains | 0 | 1 | 2 | 5 | 10 | Agreed |
| Stored contacts / visitors | 250 | 5,000 | 20,000 | 100,000 | 500,000 | Agreed |
| Saved forms | 2 | 10 | 25 | 100 | 300 | Agreed |
| New form submissions / month | 100 | 1,000 | 5,000 | 25,000 | 100,000 | Agreed |
| Stored form + table rows | 1,000 | 10,000 | 50,000 | 250,000 | 1,000,000 | Agreed |
| Searchable conversation history | 30 days | 90 days | 180 days | 365 days | 730 days | Agreed |
| Company activity log history | 14 days | 30 days | 90 days | 180 days | 365 days | Agreed |
| Channels Ai | ||||||
| Website chat + appearance controls | Included | Included | Included | Included | Included | Included |
| Hosted full-page chat / PWA | Included | Included | Included | Included | Included | Included |
| WhatsApp assistant connection | 1 shared account | Included | Included | Included | Included | Included |
| Instagram DMs / comments | 1 shared account | Included | Included | Included | Included | Included |
| Facebook Messenger connection | 1 shared account | Included | Included | Included | Included | Included |
| SMS device bridge | No | No | Included | Included | Included | Included |
| Customer chat SDK / signed sessions | No | Included | Included | Included | Included | Included |
| Secure channel handoff | No | Included | Included | Included | Included | Included |
| Customer-owned custom domain | No | Included | Included | Included | Included | Included |
| Remove Nviti customer-facing branding | No | No | No | Included | Included | Included |
| Available AI model catalogue | Metered | Metered | Metered | Metered | Metered | Metered |
| Knowledge retrieval + AI writing and editing | Metered | Metered | Metered | Metered | Metered | Metered |
| Supported image / voice processing | Metered | Metered | Metered | Metered | Metered | Metered |
| Shared inbox + human takeover | Included | Included | Included | Included | Included | Included |
| Web forms / stored responses | Included | Included | Included | Included | Included | Included |
| WhatsApp Flows / native forms | Included | Included | Included | Included | Included | Included |
| Operations | ||||||
| Contacts, visitors + manual lead records | Included | Included | Included | Included | Included | Included |
| Contact groups + saved audiences | Basic | Basic | Rule-based | Rule-based | Rule-based | Rule-based |
| WhatsApp templates + campaigns | No | Included | Included | Included | Included | Included |
| Email + website push campaigns | No | No | Included | Included | Included | Included |
| Saved broadcasts | 0 | 5 | 20 | 100 | 300 | Agreed |
| Campaign recipient dispatches / month | 0 | 1,000 | 10,000 | 100,000 | 500,000 | Agreed |
| Helpdesk tickets, replies + manual routing | Included | Included | Included | Included | Included | Included |
| Helpdesk teams / queues | 1 | 1 | 3 | 10 | 30 | Agreed |
| Helpdesk automatic routing + service targets | No | No | Included | Included | Included | Included |
| Helpdesk copilot (AI credit usage) | No | No | No | Metered | Metered | Metered |
| Published booking services | 1 | 3 | 10 | 50 | 200 | Agreed |
| Booking forms, capacity + notifications | Included | Included | Included | Included | Included | Included |
| Product catalogue, variants + shop settings | No | No | Included | Included | Included | Included |
| Saved products / total variants | 0 / 0 | 0 / 0 | 100 / 500 | 1,000 / 5,000 | 5,000 / 25,000 | Agreed |
| Carts, orders, payments + fulfilment | No | No | Included | Included | Included | Included |
| Linked WordPress / WooCommerce stores | 0 | 0 | 1 | 5 | 20 | Agreed |
| Shipping vendor configurations | 0 | 0 | 3 | 10 | 30 | Agreed |
| Automation Data | ||||||
| Basic workflows + event automations | Included | Included | Included | Included | Included | Included |
| Active workflow graphs | 1 | 5 | 20 | 100 | 300 | Agreed |
| Workflow executions / month | 100 | 1,000 | 5,000 | 50,000 | 250,000 | Agreed |
| Active recurring / scheduled jobs | 0 | 2 | 10 | 50 | 200 | Agreed |
| Advanced orchestration / batch processing | No | No | No | Included | Included | Included |
| Configured API tools / API actions | 1 / 1 | 3 / 3 | 10 / 10 | 50 / 50 | 150 / 150 | Agreed |
| Outbound webhook destinations | 0 | 1 | 3 | 10 | 30 | Agreed |
| Notification destinations | 0 | 3 | 10 | 25 | 100 | Agreed |
| Constants + organizational programs | Included | Included | Included | Included | Included | Included |
| Knowledge short links / QR targets | 5 | 50 | 200 | 1,000 | 5,000 | Agreed |
| Dynamic data tables | 0 | 0 | 5 | 25 | 100 | Agreed |
| Data dashboards | 0 | 0 | 3 | 15 | 50 | Agreed |
| Data Store Processor | No | No | No | Included* | Included* | Included* |
| General integration API access | No | No | No | Included | Included | Included |
| Integration API requests / month | 0 | 0 | 0 | 50,000 | 250,000 | Agreed |
| Integration API sustained rate / minute | 0 | 0 | 0 | 60 | 300 | Agreed |
| Governance Service | ||||||
| Profile, account security + usage visibility | Included | Included | Included | Included | Included | Included |
| Built-in staff roles + membership controls | Included | Included | Included | Included | Included | Included |
| Customer-defined role templates | No | No | No | No | Included | Included |
| Self-service data export / deletion | Included* | Included* | Included* | Included* | Included* | Included* |
| Billing, invoices + wallet controls | Included | Included | Included | Included | Included | Included |
| Basic volume + credit usage analytics | Included | Included | Included | Included | Included | Included |
| Channel, campaign + operational analytics | No | No | Included | Included | Included | Included |
| Automated basic lead scoring | No | No | Metered | Metered | Metered | Metered |
| Advanced conversation analysis + reports | No | No | No | No | Metered | Metered |
| AI help + product documentation | Included | Included | Included | Included | Included | Included |
| Human support arrangement | Documentation + AI help | Email + chat | Priority queue | Priority queue | Dedicated channel | Agreed |
| Named account manager | No | No | No | No | No | By contract |
| Nviti service / response SLA | No | No | No | No | No | By contract |
| Custom integration engineering | No | No | No | No | No | Separate scope |
| Private / custom deployment | No | No | No | No | No | Separate scope |
Allowances are shared across your tenant's company workspaces. Monthly usage resets on your subscription anniversary, including annual plans, or your account anniversary on Free. AI credits and WhatsApp wallet funds are separate. Enterprise capacity and support are agreed in a contract.
* Data Store Processor also requires company activation. Export and deletion apply to the self-service actions available in each module. Provider fees, scoped engineering and private deployment are billed separately.
Pay As You Grow
Flexible top-ups for changing message volume
Add credits to your wallet when you need more capacity for campaigns, customer support spikes, or seasonal sales.
Credit Cost Calculator
Estimate your top-up amount before you run campaigns or increase automation.
Your estimated cost:
This is just an estimate based on current rates.
Have questions or need a custom plan? Let's talk - we're here to help.