Your Customers Trust You With Their Data. We Help You Earn It.

In the digital age, data security isn't just a feature; it's the foundation of trust. When customers interact with your business, they're sharing sensitive information. At Nviti.ng, we take our responsibility to protect that data with the utmost seriousness. Here's how we build security into every layer of our platform.

Enterprise-Grade Infrastructure

Our platform is built on secure, scalable, and reliable cloud infrastructure. We leverage industry-leading providers to ensure high availability and protection against physical and network-level threats. This means your data is housed in world-class data centers with redundant power, cooling, and connectivity.

Data Encryption at Rest and in Transit

From the moment data enters our system to the moment it's retrieved, it's protected by encryption. All network communication between your customers, our platform, and your team is encrypted using TLS 1.2 or higher. All stored data, including conversation logs and knowledge base documents, is encrypted at rest using the AES-256 standard.

Robust Access Controls

You have complete control over who sees what. Nviti.ng's **Team Roles & Permissions** feature allows you to implement the principle of least privilege. You can create custom roles to ensure that team members only have access to the data and features they absolutely need to perform their jobs. All access is logged for auditing purposes.

Compliance and Data Privacy

We are committed to complying with global data privacy regulations like GDPR. Our platform is designed with privacy in mind, providing you with the tools you need to manage customer data, handle data subject requests, and maintain your own compliance. We regularly review and update our practices to align with evolving legal standards.

Regular Security Audits and Monitoring

Security is an ongoing process, not a one-time setup. We conduct regular internal and third-party security audits to identify and remediate potential vulnerabilities. Our systems are monitored 24/7 for suspicious activity, and our incident response team is always on standby to address any potential threats.

Your Partner in Trust

When you choose Nviti.ng, you're not just getting a powerful customer engagement platform; you're getting a partner who is deeply committed to the security and privacy of your data. We handle the complexities of security so you can focus on what you do best: building great relationships with your customers.

Build your business on a foundation of security and trust. Learn more about our commitment to data protection.