Speak Your Customer's Language: Breaking Down Barriers with Multilingual AI
Your Business is Global. Your Support Should Be Too.The internet has erased borders, allowing businesses of al...
Marketing Articles
Our latest Marketing posts below.
Graduating from Flowcharts: Why Growing Brands Move from ManyChat to Nviti.ng
Your Social Media Bot Was a Great Start. Now It's Time for a Real Strategy.Platforms like ManyChat are an...
Stop Losing Customers: How a Unified Inbox Saves the Day
Your Customer is on WhatsApp. Your Team is on Email. The Sale is Lost.A customer DMs you on Instagram. Another...
Beyond Keywords: How Sentiment Analysis is Changing Customer Service
It's Not What They Say, It's How They Say It.A customer typing "Where is my order?" could ...
Personalization at Scale: Using AI to Treat Every Customer Like a VIP
"Dear Valued Customer" Doesn't Cut It Anymore.Customers today expect you to know them. They exp...
10 Signs Your Business Has Outgrown Its Email Support
Is Your Inbox Holding Your Business Hostage?Email support was a great starting point. It was simple and cheap....