From Cost Center to Revenue Generator: The New Role of Customer Support
Stop Thinking of Support as a Cost. Start Seeing It as Your #1 Growth Engine.For decades, the C-suite has view...
Marketing Articles
Our latest Marketing posts below.
Is Your Knowledge Base Actually Helping? How to Build One That Works
Your Knowledge Base is a Goldmine. (Or a Graveyard).A great knowledge base empowers customers to self-serve an...
From First Chat to Loyal Customer: Mapping the AI-Powered Journey
The Modern Customer Journey Starts with a ConversationThe old model of marketing funnels is too rigid for toda...
Why Your Static FAQ Page is Failing (And What to Do About It)
Your FAQ Page is Where Questions Go to Die.You spent hours creating a comprehensive FAQ page. It has dozens of...
Security and Trust: How Nviti.ng Protects Your Customer Data
Your Customers Trust You With Their Data. We Help You Earn It.In the digital age, data security isn't jus...
Nviti.ng vs. Intercom: A Comparison for Growing Businesses
Choosing Your Customer Engagement Platform: A Look at Two Powerful OptionsIntercom is a leader in the customer...