Our latest Marketing posts below.
Stop Thinking of Support as a Cost. Start Seeing It as Your #1 Growth Engine.For decades, the C-suite has viewed customer support as a necessary evil ...
Your Knowledge Base is a Goldmine. (Or a Graveyard).A great knowledge base empowers customers to self-serve and gives your support agents the accurate...
The Modern Customer Journey Starts with a ConversationThe old model of marketing funnels is too rigid for today's customer. The modern customer j...
Your FAQ Page is Where Questions Go to Die.You spent hours creating a comprehensive FAQ page. It has dozens of questions, neatly organized into catego...
Your Customers Trust You With Their Data. We Help You Earn It.In the digital age, data security isn't just a feature; it's the foundation of...
Choosing Your Customer Engagement Platform: A Look at Two Powerful OptionsIntercom is a leader in the customer engagement space, known for its beautif...
