Open Settings → Subscription to review your subscription. Access depends on your account permissions.
Review your current plan
Start with subscription choices and billing periods. Your current plan selector determines available terms.
The page shows your plan name, billing cycle, subscription status, plan features, and next payment date when applicable. If there is no active subscription, the page offers the available plans.
Manage a subscription
Use the actions shown for your current subscription:
- Pause Subscription pauses an eligible subscription.
- Resume Subscription resumes an eligible paused subscription.
- Cancel Subscription opens the cancellation flow.
- Switch Your Plan lets you choose from the available plans.
Read the confirmation before completing an action. Availability and timing depend on the subscription and billing provider; the interface does not promise a universal prorated upgrade or next-cycle downgrade.
After an action, return to the page and confirm the updated status. Check Invoices for payment records and Billing for credit purchases and usage.
If a payment completed but the subscription has not updated, keep the payment reference and contact support before paying again.
CRM and company storage allowances
Contacts, deals, open activities, organizations, pipelines, fields, import processing and advanced CRM resources use their configured finite allowances. API calls, workflow/schedule execution and uploaded storage share existing tenant pools across companies. Net-new imports and restore operations still require capacity; a channel alias should not count as another person.
An upgrade does not grant staff access automatically, and an AI credit top-up does not unlock a CRM feature. Expiry/recovery and retained read/export behavior follow the effective contract, including explicit finite Enterprise capacities. See CRM access and capacity and Files and storage.