Activity Logs provide a dated record of important events in your workspace. They can help your team confirm when an action occurred and give Nviti support useful context when something does not behave as expected.
Review Activity
- Open Monitoring → Activity Logs.
- Choose the relevant date.
- Open the log to review entries for that period.
- Search by date and sort the event counts to find the relevant file.
- Download a copy only when it is needed for your records or a support request.
Access requires the Activity Logs permission. The list shows totals and counts by severity for each file. Download and Delete ask for confirmation; deleting a file removes that diagnostic history. Keep any required records before deleting it.
Log availability and retention depend on your workspace configuration and plan. Logs contain events recorded by the application; they are not a complete record of every user action.
Use Logs Safely
Activity logs can contain customer or operational information. Share them only with authorized people, store downloaded copies securely, and delete local copies when they are no longer needed. Do not publish a log or paste an entire log into a public support channel.
When requesting help, provide the workspace, affected feature, approximate time, and the smallest relevant excerpt. Nviti support may ask for additional information through a secure channel.
Related
Keywords
activity logs, workspace history, troubleshooting, audit record, support