Welcome to Your AI Customer Support Journey!

You're about to transform how you handle customer support - from manual, time-consuming responses to intelligent, 24/7 AI assistance that grows smarter every day. Our onboarding process gets you from signup to serving customers in minutes, not hours.

This isn't just another software setup - it's the beginning of better customer relationships and more efficient business operations.

Your Onboarding Journey

Step 1: Account Foundation

Setting up your account creates the foundation for everything that follows:

Your Profile: Tell us who you are so we can personalize your experience and provide the right level of support for your business.

Company Identity: Help us understand your business so your AI assistant can represent you properly from day one.

Step 2: Connect Your World

Your first integration connects your existing business tools with AI-powered support:

Website Integration: Connect your website so customers can start getting help immediately through your existing traffic.

Channel Setup: Choose how customers will reach your AI - website chat widget, WhatsApp, or other messaging platforms.

Step 3: Guided Discovery

Our platform tour isn't just a feature showcase - it's a strategic introduction to how AI customer support will transform your business:

Dashboard Mastery: Learn to read the metrics that matter for customer support success.

Feature Priorities: Understand which features will have the biggest impact on your specific business type.

Success Pathways: See how businesses like yours use Nviti.ng to achieve customer support excellence.

What Makes Our Onboarding Different

Self-Paced but Supported: Move at your own speed, but our team is always available when you need guidance.

Business-Focused: Every step is designed around real business outcomes, not just feature adoption.

Success-Oriented: We don't just show you how to use features - we show you how to achieve your customer support goals.

Continuous Learning: Onboarding doesn't end after setup - we provide ongoing guidance as you grow and optimize.

Ready to Transform Customer Support?

Your onboarding experience is designed to get you confident and successful as quickly as possible. Every step builds toward one goal: providing amazing customer support that scales with your business.

Let's get started on your AI customer support transformation!

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