Open Shop → Products to manage your catalogue. Select the company that owns the products before creating, importing, or syncing records.
Create a product
The demonstration starts in WooCommerce, then checks the Nviti product and customer catalogue. Local product creation uses the steps below.
- Select Create and choose the product type offered by the form.
- Enter a name, slug, short description, SKU, and any barcode.
- Set the price, VAT, discount amount, and discount end date as applicable.
- Select the assistants that should use the product information.
- Review the active and stock settings, then save.
Discount and VAT fields are monetary values used by the order calculation; do not assume the discount field is a percentage.
Product settings
| Area | What to configure |
|---|---|
| Details | Identity, assistant associations, price, tax, discount, activation, and image URL. |
| Prices | Shipping requirement and any configured price tiers. |
| Stock | In-stock state, unlimited stock, quantity, cart limits, and stock-alert thresholds. |
| SEO | Featured image, gallery, categories, tags, descriptions, and keywords. |
| Variation | Enable options and add variant values with price, SKU, stock, and position. |
| Shipping & Dimensions | Weight and physical dimensions. |
| Sync Info | Linked-store product reference, image URL, and imported attributes. |
Configure each variant entry explicitly. The editor does not promise automatic generation of every size/colour combination. See Variants.
Find and maintain products
Search the list and use the available category, type, activation, and stock filters. Review product details and current stock before enabling a catalogue for customers.
Import and export
Use Import on the product list to map a CSV file. Required mappings are:
nameslugprice(the current importer validates this as an integer)skuis_activated(boolean)
description is optional. The importer creates records rather than matching existing products by SKU for a general update. Test a small file and review failed rows before importing the full catalogue.
Use Export to download the configured product columns. Review the export fields instead of assuming it includes every relationship or image.
Sync a linked store
Start with the linked-store pull and check the imported catalogue.
Sync Products queues product pulls for active linked stores with product sync enabled. For one store, use Shop → Linked Stores → Pull Products. Sync can remove local linked products reported as trashed or deleted by the source store. Review the source catalogue before running it. See WordPress and WooCommerce.
Test browsing, variant selection, cart quantities, and checkout after a catalogue change. See Shop Settings and Checkout Flow.
Staff mobile product directory
The native app offers the Products destination only with current permission and accessible company product data. Browse/search the supplied directory and open product details where offered. Prices, stock and metadata reflect the current API response; seeing a product does not grant inventory editing or publication authority.
Product and order screens share the app's light/dark theme, readable cards and scrolling behavior. Web catalog configuration and customer checkout remain separate workflows. Check the company and app/server version when details are unavailable.