Workflow notifications
Notifications inform your team when a workflow reaches an important step. Choose a notification node supported by the workflow you are editing.
Watch the lesson
The recording uses a local mock receiver; it does not prove external Telegram delivery.
Email notifications
Form and booking workflows provide email notification fields for the recipient name and email, subject, body, frequency, and scheduled time when applicable. Configure a clear subject and include the information the recipient needs to act.
Where a linked conversation exists, the notification can include its last ten messages. A workflow without a usable conversation may not have a transcript to include. Avoid sending sensitive conversation context to broad distribution lists.
Verified notification channels
Notification Channels provides WhatsApp and Telegram destinations for supported workflows, including booking notifications.
- Create a named channel and choose WhatsApp or Telegram.
- For WhatsApp, select the sending account and recipient phone number.
- For Telegram, provide the chat information requested by the form.
- Follow the displayed verification instructions.
- Use Generate Code if a replacement verification code is needed.
- Select the verified channel in the corresponding workflow node.
Review channel status and verification before relying on delivery. These destinations are separate from a generic email notification node.
Scheduled reports
Supported report workflows can generate form or assistant reports and knowledge-topic analysis. Use only the report nodes offered by your editor, choose the intended recipients, and inspect a sample report before scheduling recurring delivery.
See Schedules, Bookings, and Workflows.
For another external service, configure its supported API action or webhook; the notification screen does not offer a universal Slack or push destination.