Use Settings → Security to change your account password.
- Enter your Current Password.
- Enter a unique password in New Password.
- Repeat it in Confirm New Password.
- Select Save. Nviti clears the form and confirms the change when it succeeds.
Use a long, unique password and store it in a password manager. If you cannot sign in, use the password-reset option on the login page.
Protect workspace access
Review company members and roles when responsibilities change. Use separate API credentials for separate integrations and revoke credentials that are no longer needed.
The current Security page is a password-change form. It does not provide authenticator enrollment, recovery-code management, or a list of active devices.
If you suspect unauthorized access, change your password, revoke affected integration credentials, and contact support with the account, approximate time, and affected feature. Do not include passwords or access tokens in the report.
Native device security
The staff app exposes the security controls supported by the device, including biometric availability, password and legal-document entry points where offered. A device showing biometric login unavailable cannot be enabled through a CRM role grant. Verify the device's operating-system enrollment and app settings.
Changing company, account or token invalidates pending protected work. A delayed download or record response must not be adopted by the next signed-in account. Local device appearance/security preferences are separate from server-side record permissions and subscription access.