Workflow schedules
Open workflow schedules under Monitoring to review when scheduled actions are due. Access depends on your role.
Watch the lesson
The lesson traces a form report using local mail transport; it does not prove external email receipt.
Read a schedule
The list shows the workflow, frequency, next run, last run, and active state. Open View to inspect schedule details, notification data, and stored conditions.
Schedules are created by the supported workflow configuration. To change the intended automation, return to the owning form, booking, assistant, or workflow. The schedule list is primarily a monitoring view.
Understand timing
A next-run timestamp is the time an action becomes due, not a guaranteed customer delivery time. Scheduler and worker availability, external services, and channel delivery can add delay.
If an action does not run, check its active state and conditions, then inspect the related workflow and delivery records. A recorded last-run time does not by itself prove an email or message was received.
For campaign timing, see Broadcasts or Scheduled Messages. For workflow setup, see Workflows.