Getting Started with Nviti.ng
Welcome to Nviti.ng! This section will help you get up and running quickly — from setting up your account to connecting your first channel and launching your first AI-powered conversation.
Account Setup
Set up your account, configure your workspace, and get everything ready for your first conversation. This covers the basics of creating your profile, setting up your company, and understanding the workspace layout.
Learn more about Account Setup →
Onboarding
Walk through the guided onboarding wizard to connect your first channel and AI assistant. The onboarding process helps you get the essentials configured step by step.
Quick Start Guide
A fast-track walkthrough to get your first automation running in minutes. Perfect if you want to see results quickly before diving into the details.
Learn more about Quick Start Guide →
Dashboard Overview
Learn your way around the dashboard and understand the key metrics at a glance. The dashboard is your command center — knowing what each widget and section does will help you stay on top of your business.
Learn more about Dashboard Overview →
Mobile App
Download and set up the Nviti.ng mobile app to manage conversations on the go. Stay connected to your visitors and team even when you're away from your desk.
All Features
A complete list of every feature available on the platform. Use this as a reference to explore what Nviti.ng can do for your business.
Learn more about All Features →
Interactive Help & Tours
The platform includes an interactive Help Button that guides you through features:
- Tours: Step-by-step walkthroughs of page features.
- Dashboard Welcome: A special tour for new users to get acquainted with the dashboard.
- Status: The system tracks which tours you've completed so you're not bothered by repeated tutorials.
Contacting Support
Need assistance? We have multiple ways for you to get in touch:
Inquiry Form
Use the Inquiry Modal to send specific requests:
- Category: Choose from General, Sales Inquiry, Feedback, Product Inquiry, or Question.
- Details: Provide your email, subject, and message.
- Submit: Your inquiry is instantly routed to the relevant team.
Contact Form
For general contact, use the standard contact form. Submissions are notified via Telegram to our support team for quick response.
Keywords
getting started, onboarding, account setup, quick start, dashboard, mobile app, features overview, help tours, contact support