Request personal account deletion

Open Settings → Profile → Review and request account deletion to review and start the process.

Request and confirm

1. Enter your account email and an optional reason.
2. Read and accept the confirmation, then submit.
3. Check your email and follow the confirmation link before it expires.
4. Review the scheduled deletion date and cancellation link shown after confirmation.

Submitting the form alone does not deactivate the account. Nviti sends a generic response so the form does not reveal whether an email belongs to an account. Confirming a valid link schedules deletion after the configured cancellation period.

Cancel a request

Use the supplied cancellation link before deletion processing begins. If your mobile client exposes account-deletion management, it can also show the current request and submit cancellation through the authenticated API.

Keep the confirmation details until the request is completed or cancelled. Contact support if you cannot access the account email or need help understanding the request.

What deletion affects

Execution anonymizes the personal profile and removes the user's account access, registered devices, social login connections, profile fields, and company memberships. Shared workspace business records are retained for authorized members.

This is a personal-account process. It does not delete the entire company's conversations, orders, or other shared records. Review business ownership and ongoing responsibilities with your administrator before requesting deletion.

See Profile Settings and Team Members.